Services

Catalogue 2014/2015

Services Flexible service contracts: The right solution to match your requirements Features of the Rittal service packages at a glance: BASIC COMFORT ADVANCED FULL CUSTOMIZED The benefits to you: ◾ Short response times thanks to local technicians ◾ Preserve the value of your equipment ◾ Extended warranty up to 5 years ◾ Spare parts held in stock ◾ Cost transparency Availability: Office hours Response time: Next working day Spare parts availability: Standard Maintenance: 1 x per annum + Response time: Next day + Extended warranty + Availability: 24 hours/day, 365 days/year + Spare parts availability: 24 hours + Extended warranty + Response time: 8 hours (technician on site) + Spare parts availability: Individual concept + Maintenance: Individual (at least twice a year) + Extended warranty + Response time: 4 hours (technician on site) Optional + Extended warranty 5 years Manufacturers’ warranty in conjunction with a signed service agreement We are committed to perfection at every phase PRE-SALES IMPLEMENTATION AFTER-SALES We pave the way for your decision-making. Requirement analysis + Load test + Thermography + Simulation and calculations Because we would love to be on board when you arrive at a solution. Installation/integration + Commissioning + Instruction + Certification We take our responsibilities very seriously. Maintenance/installation + Repairs + Spare parts management + Training + Service contracts Spare parts – any time, anywhere Added value, thanks to global availability of individual parts Professional spare parts management guaranteeing maximum global availability of spare parts, and graduated service contracts matched precisely to your individual requirements: That is what you can expect from Rittal International Service. A service contract enables you to spell out many details, such as the availability of spare parts, specifically for your equipment or system. International service: At your service, any time, anywhere. The benefits to you: ◾ Customer-specific components are held in stock on the basis of individual service contracts ◾ Decentralised warehousing to ensure fast and reliable spare parts availability ◾ Approved original spare parts from the manufacturer Rittal Catalogue 34/Software & services 503


Catalogue 2014/2015
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